https:\/\/www.icontek.com\/wp-content\/uploads\/2024\/07\/ICONTEK_IPA_Cloud_System.mp4<\/a><\/video><\/div>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][vc_column_inner width=”2\/3″][vc_empty_space][vc_custom_heading text=”NLP Technology That Delivers” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1559124860545{padding-right: 10px !important;padding-left: 10px !important;}”]<\/p>\n
ICONTEK\u2019s statistics-based NLP engine is enterprise-friendly and delivers groundbreaking performance, enabling brilliant user experiences through automated conversational interfaces.<\/p>\n
[\/vc_column_text][vc_empty_space height=”20px”][\/vc_column_inner][vc_column_inner width=”1\/6″][\/vc_column_inner][\/vc_row_inner][vc_tta_tour color=”white” tab_position=”right” active_section=”1″ pagination_style=”outline-round” pagination_color=”black” el_class=”home-tab”][vc_tta_section i_icon_fontawesome=”fa fa-credit-card” add_icon=”true” title=”BANKING” tab_id=”tab_banking”][vc_single_image image=”486″ img_size=”full” alignment=”center”][\/vc_tta_section][vc_tta_section i_type=”openiconic” i_icon_openiconic=”vc-oi vc-oi-umbrella” add_icon=”true” title=”INSURANCE” tab_id=”tab_insurance”][vc_single_image image=”546″ img_size=”full” alignment=”center”][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-globe” add_icon=”true” title=”TRAVEL” tab_id=”tab_travel”][vc_single_image image=”547″ img_size=”full” alignment=”center”][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-heartbeat” add_icon=”true” title=”HEALTHCARE” tab_id=”tab_healthcare”][vc_single_image image=”620″ img_size=”full” alignment=”center”][\/vc_tta_section][vc_tta_section i_icon_fontawesome=”fa fa-shopping-cart” add_icon=”true” title=”E-COMMERCE” tab_id=”tab_ecommerce”][vc_single_image image=”616″ img_size=”full” alignment=”center”][\/vc_tta_section][\/vc_tta_tour][\/vc_column][\/vc_row][vc_section parallax=”content-moving” parallax_image=”538″][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1557833076585{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_custom_heading text=”Products” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1559124868059{padding-right: 10px !important;padding-left: 10px !important;}”]<\/p>\n
Icontek is committed to making machines easier to use and interact with. We achieve this via our key offers:<\/p>\n
[\/vc_column_text][vc_empty_space height=”20px”][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/2″ css=”.vc_custom_1557824367002{background-image: url(https:\/\/www.icontek.com\/wp-content\/uploads\/2019\/05\/text-1.jpg?id=489) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/3″ css=”.vc_custom_1558286514674{padding-right: 20px !important;padding-left: 20px !important;background-color: rgba(0,0,0,0.5) !important;*background-color: rgb(0,0,0) !important;}”][vc_empty_space][vc_single_image image=”591″ img_size=”full” alignment=”center”][vc_empty_space][vc_custom_heading text=”Our chatbots outperform humans & deliver big impact” font_container=”tag:h3|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space][vc_column_text]A new generation of customers are demanding chat as their channel, and operators need to meet these customer expectations, or risk becoming obsolete.<\/span>[\/vc_column_text][vc_btn title=”Discover” style=”flat” shape=”round” color=”danger” align=”center” el_class=”bottom_center”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_empty_space height=”35vw”][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=”1\/2″ css=”.vc_custom_1557824375657{background-image: url(https:\/\/www.icontek.com\/wp-content\/uploads\/2019\/05\/voice.jpg?id=490) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row_inner equal_height=”yes”][vc_column_inner width=”1\/3″ css=”.vc_custom_1558285572612{padding-right: 20px !important;padding-left: 20px !important;background-color: rgba(0,0,0,0.5) !important;*background-color: rgb(0,0,0) !important;}”][vc_empty_space][vc_single_image image=”592″ img_size=”full” alignment=”center”][vc_empty_space][vc_custom_heading text=”Finally Delivering On The Promise of NLP” font_container=”tag:h3|text_align:left|color:%23ffffff” use_theme_fonts=”yes”][vc_empty_space][vc_column_text]There\u2019s a new NLP in town and it\u2019s ready to power business-critical call center operations.<\/span>[\/vc_column_text][vc_btn title=”Discover” style=”flat” shape=”round” color=”danger” align=”center” el_class=”bottom_center”][\/vc_column_inner][vc_column_inner width=”1\/3″][vc_empty_space height=”35vw”][\/vc_column_inner][vc_column_inner width=”1\/3″][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column][vc_empty_space][\/vc_column][\/vc_row][\/vc_section][vc_row css=”.vc_custom_1559111103377{background: #212126 url(https:\/\/www.icontek.com\/wp-content\/uploads\/2019\/05\/GREY-MAPPING-01.jpg?id=626) !important;background-position: 0 0 !important;background-repeat: repeat !important;}” el_class=”shadow_box”][vc_column width=”1\/4″][\/vc_column][vc_column width=”1\/2″][vc_empty_space][vc_custom_heading text=”Icontek Technology” font_container=”tag:h2|text_align:center|color:%23ff0000″ use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1559124876664{padding-right: 10px !important;padding-left: 10px !important;}”]<\/p>\nWe build NLP engines for Critical Business<\/span><\/p>\n[\/vc_column_text][vc_empty_space][\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1559111140673{background: #313138 url(https:\/\/www.icontek.com\/wp-content\/uploads\/2019\/05\/GREY-MAPPING-02.jpg?id=628) !important;background-position: 0 0 !important;background-repeat: repeat !important;}” el_class=”time_line”][vc_column width=”1\/12″][\/vc_column][vc_column width=”5\/6″][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0b3BfcmVkX2RvdCUyMiUzRSUzQyUyRmRpdiUzRQ==[\/vc_raw_html][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_single_image image=”518″ img_size=”full” alignment=”center” css_animation=”right-to-left” css=”.vc_custom_1559124403069{margin-bottom: -10% !important;padding-right: 20% !important;padding-left: 20% !important;}”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558432090867{padding-right: 10% !important;padding-left: 10% !important;}”][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0aW1lX2xpbmVfYXJyb3dfbGVmdCUyMiUzRSUzQyUyRmRpdiUzRQ==[\/vc_raw_html][vc_custom_heading text=”Learn in Real-op situations” use_theme_fonts=”yes” css_animation=”left-to-right”][vc_column_text css_animation=”left-to-right”]Your customers expect to talk naturally, like they would do with any humans. This is why our bots learn directly from the source, the real op operation: Your agents conversing with your customers.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_hidden-xs”][vc_single_image image=”518″ img_size=”full” alignment=”center” css_animation=”right-to-left”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_single_image image=”519″ img_size=”full” alignment=”center” css_animation=”left-to-right” css=”.vc_custom_1559124396553{margin-bottom: -10% !important;padding-right: 20% !important;padding-left: 20% !important;}”][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_hidden-xs”][vc_single_image image=”519″ img_size=”full” alignment=”center” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558432099145{padding-right: 10% !important;padding-left: 10% !important;}”][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0aW1lX2xpbmVfYXJyb3dfcmlnaHQlMjIlM0UlM0MlMkZkaXYlM0U=[\/vc_raw_html][vc_custom_heading text=”Absolute End-to-end
\nOrganic Learning” use_theme_fonts=”yes” css_animation=”right-to-left”][vc_column_text css_animation=”right-to-left”]Icontek NLP engine execute the pattern codification directly at the source: The original Signal. It prevents from data loss and provides a unique data granularity.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_single_image image=”520″ img_size=”full” alignment=”center” css_animation=”right-to-left” css=”.vc_custom_1559124389243{margin-bottom: -10% !important;padding-right: 20% !important;padding-left: 20% !important;}”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558432104568{padding-right: 10% !important;padding-left: 10% !important;}”][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0aW1lX2xpbmVfYXJyb3dfbGVmdCUyMiUzRSUzQyUyRmRpdiUzRQ==[\/vc_raw_html][vc_custom_heading text=”Machine Supervises
\nPattern and Rules” use_theme_fonts=”yes” css_animation=”left-to-right”][vc_column_text css_animation=”left-to-right”]We believe the most efficient way to learn \u2013 for machines and humans \u2013 is to make natural associations between stimulus and meaning, as opposed to applying complex human-made rulesets. ICONTEK-powered bots observe human agents and end users, learn at lightning speed, and build their own sophisticated rulesets. Machine-built rulesets can have near unlimited complexity and subtlety, resulting in extraordinary accuracy.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_hidden-xs”][vc_single_image image=”520″ img_size=”full” alignment=”center” css_animation=”right-to-left”][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”middle”][vc_column_inner offset=”vc_hidden-lg vc_hidden-md vc_hidden-sm”][vc_single_image image=”521″ img_size=”full” alignment=”center” css_animation=”left-to-right” css=”.vc_custom_1559124415088{margin-bottom: -10% !important;padding-right: 20% !important;padding-left: 20% !important;}”][\/vc_column_inner][vc_column_inner width=”1\/2″ offset=”vc_hidden-xs”][vc_single_image image=”521″ img_size=”full” alignment=”center” css_animation=”left-to-right”][\/vc_column_inner][vc_column_inner width=”1\/2″ css=”.vc_custom_1558432109821{padding-right: 10% !important;padding-left: 10% !important;}”][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJ0aW1lX2xpbmVfYXJyb3dfcmlnaHQlMjIlM0UlM0MlMkZkaXYlM0U=[\/vc_raw_html][vc_custom_heading text=”Silent agents Control Learning” use_theme_fonts=”yes” css_animation=”right-to-left”][vc_column_text css_animation=”right-to-left”]ICONTEK replaces ineffective single swoop automation with a hybrid \u2013 human plus machine \u2013 operating model. The transition to fully automatic machine-led operations occurs in three low-risk stages,allowing operators to train the engine in real-world environments without risking any poor user experiences.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space][vc_raw_html]JTNDZGl2JTIwY2xhc3MlM0QlMjJib3R0b21fcmVkX2RvdCUyMiUzRSUzQyUyRmRpdiUzRQ==[\/vc_raw_html][\/vc_column][vc_column width=”1\/12″][\/vc_column][\/vc_row][vc_row css=”.vc_custom_1557831818906{background-image: url(https:\/\/www.icontek.com\/wp-content\/uploads\/2019\/05\/\u8d44\u6e90-1.png?id=524) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_column][vc_row_inner][vc_column_inner][vc_empty_space][vc_custom_heading text=”Change the Rules, Change the Results” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1559125122459{padding-right: 10px !important;padding-left: 10px !important;}”]<\/p>\n
See how Tennis has been proven to drive business results and improve customer experiences<\/p>\n
[\/vc_column_text][vc_empty_space height=”5vw”][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=”1\/3″][vc_column_text el_class=”big_red_text”]
<\/div>[\/vc_column_text][vc_column_text]<\/p>\n
Conversations managed by Tennis
\nwithout Human interventions<\/p>\n
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<\/div>[\/vc_column_text][vc_column_text]<\/p>\n
10 times faster time to ROI<\/p>\n
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<\/div>[\/vc_column_text][vc_column_text]<\/p>\n
Pattents registerd in
\n20+ countries<\/p>\n
[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=”5vw”][\/vc_column][\/vc_row][vc_section css=”.vc_custom_1558291491504{background-color: #d8d8d8 !important;}”][vc_row][vc_column][vc_empty_space][vc_custom_heading text=”Testimonies” font_container=”tag:h2|text_align:center” use_theme_fonts=”yes”][vc_column_text css=”.vc_custom_1559124893260{padding-right: 10px !important;padding-left: 10px !important;}”]<\/p>\n
Success storied from our partners<\/p>\n
[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=”20″ equal_height=”yes” css=”.vc_custom_1558292157760{padding-right: 20px !important;padding-left: 20px !important;}”][vc_column width=”1\/3″ css=”.vc_custom_1558291597887{background-color: #ffffff !important;}”][vc_row_inner css=”.vc_custom_1558291804483{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}”][vc_column_inner width=”1\/3″][vc_single_image image=”508″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”2\/3″ css=”.vc_custom_1558291932198{padding-right: 10px !important;padding-left: 10px !important;}”][vc_single_image image=”509″ img_size=”full” alignment=”center” css=”.vc_custom_1558291885670{padding-right: 50% !important;}”][vc_column_text]Adam Schlesinger
\nChief Data Officer, National Bank of Canada[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator][vc_column_text css=”.vc_custom_1559121630523{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}”]\u201cIconTeck solves the same, complex, intent interpretation problem everyone is trying to solve in a completely unique way that is sustainable over the long term. Their approach is clearly a game-changer as it accomplishes something that until now, was not possible to do – extract meaning without converting to text. The innovation they are driving is reinventing the way humans and machines interact to solve problems.\u201d[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ css=”.vc_custom_1558291606530{background-color: #ffffff !important;}”][vc_row_inner css=”.vc_custom_1558291811499{padding-top: 10px !important;padding-right: 10px !important;padding-bottom: 10px !important;padding-left: 10px !important;}”][vc_column_inner width=”1\/3″][vc_single_image image=”510″ img_size=”full” alignment=”center”][\/vc_column_inner][vc_column_inner width=”2\/3″ css=”.vc_custom_1558291938228{padding-right: 10px !important;padding-left: 10px !important;}”][vc_single_image image=”511″ img_size=”full” alignment=”center” css=”.vc_custom_1558291890073{padding-right: 50% !important;}”][vc_column_text]Wei Chen
\nPresident, Avaya Greater China[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_separator][vc_column_text css=”.vc_custom_1559121638838{padding-top: 20px !important;padding-right: 20px !important;padding-bottom: 20px !important;padding-left: 20px !important;}”]”Our team has spent a lot of time evaluating the leading vendors, and we believe Icontek has the best technology. It brings reliable user experience, efficient machine learning, easy maintenance, fast impact and good ROI.”[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_row css=”.vc_custom_1558433431760{background-color: #333333 !important;}”][vc_column el_class=”home_bottom_form1″]